Returns & Exchanges

At PayMore Cary, we strive to ensure your satisfaction with every purchase. If you are not completely happy with your electronics or retail items, you may return them within 14 days of purchase for a refund or exchange.

Return Process

• 1.
  Verify Eligibility

  Ensure your item is in its original condition, includes all original packaging and accessories, and is accompanied by the original sales receipt.

• 2.
  Visit the Cary Store

  Bring your item and proof of purchase directly to our PayMore Cary location during standard business hours for an on-site inspection.

• 3.
  Technical Inspection

  Our expert technicians will briefly test the device or inspect the merchandise to verify functionality and ensure it matches the condition at the time of sale.

• 4.
  Receive Refund or Credit

  Once approved, we will process your refund to the original payment method or issue a store credit for an immediate exchange.